{"id":657,"date":"2015-08-18T10:28:39","date_gmt":"2015-08-18T00:58:39","guid":{"rendered":"https:\/\/fwgs.net.au\/?p=657"},"modified":"2015-08-18T10:28:39","modified_gmt":"2015-08-18T00:58:39","slug":"the-documents-part-6-needs-analysis-safe-harbour-port-3","status":"publish","type":"post","link":"https:\/\/fwgs.net.au\/the-documents-part-6-needs-analysis-safe-harbour-port-3\/","title":{"rendered":"The Documents Part 6 – Needs Analysis (Safe Harbour Port 3)"},"content":{"rendered":"

Safe Harbour Step 3 – Inquiries where information is incomplete or inaccurate<\/strong><\/h3>\n

If the client has provided you with incomplete or inaccurate information, you must make reasonable inquiries to obtain the required information so that you have information that is accurate and complete.<\/p>\n

You need to exercise judgement in relation to:<\/p>\n

    \n
  1. what is relevant information (in the context of the advice sought);<\/li>\n
  2. what information is missing;<\/li>\n
  3. what information appears to be inaccurate<\/li>\n<\/ol>\n

    Where it is reasonably apparent that information is missing or incomplete, you should:<\/p>\n

      \n
    1. ask the client again for the information;<\/li>\n
    2. ask the client if they can obtain the information for you;<\/li>\n
    3. ask the client if you can obtain the information you need on their behalf.<\/li>\n<\/ol>\n

      If after making reasonable inquiries you are still unable to obtain complete and accurate information, you must warn the client that:<\/p>\n

        \n
      1. \u00a0the advice is, or may be, based on incomplete or inaccurate information relating to the<\/li>\n
      2. client\u2019s relevant circumstances; and<\/li>\n
      3. because of this, the client should, before acting on the advice, consider the appropriateness<\/li>\n<\/ol>\n
        Other articles in this series<\/h5>\n